FAQs

FREQUENTLY ASKED QUESTIONS

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover, as well as other secure payment options available at checkout.

How much does shipping cost?

Shipping costs are calculated automatically at checkout based on your delivery address and the items in your order.

Any applicable shipping promotions or free shipping offers will be displayed during checkout.

How are orders shipped?

We work with trusted shipping carriers to ensure your order arrives safely and on time. Available shipping options will be presented during checkout.

Where do you ship?

We currently ship throughout the United States.

If international shipping becomes available, updated information will be posted on our website.

How long does shipping take?

Delivery times vary depending on your location and selected shipping method.

Most orders are delivered within 3–7 business days after payment has been processed and the order has been fulfilled.

Please note that shipping times are estimates and may be affected by carrier delays or other circumstances outside our control.

How long do I have to request a return or exchange?

Returns and exchanges may be requested within 14 calendar days of delivery, provided the item is unused, in its original condition, and includes all original packaging.

For complete details, please refer to our Return & Refund Policy.

What if my item arrives damaged or defective?

If your order arrives damaged or contains a manufacturing defect, please contact us as soon as possible at:

Email: annadorocontato@gmail.com

To help us resolve the issue quickly, please include your order number and photos of the item and packaging when applicable.

Our team will review your request and provide the appropriate resolution.

How can I contact customer support?

For any questions regarding your order, products, returns, or general inquiries, please contact us at:

Email: annadorocontato@gmail.com

Our team will respond as soon as possible during normal business hours.

Last Updated: June 10, 2026