PRIVACY POLICY & TERMS OF USE

PRIVACY POLICY & TERMS OF USE

ANNA D’ORO

Welcome to Anna d’Oro. This document outlines our Privacy Policy and Terms of Use to ensure transparency, security, and clarity in our relationship with you. By accessing or using our website, you acknowledge that you have read, understood, and agree to the terms described below.

1. ABOUT THIS POLICY AND THESE TERMS

This Privacy Policy and Terms of Use apply to the use of Anna d’Oro’s official website and online store.

If you do not agree with any part of these terms, please discontinue use of our website and services.

PRIVACY POLICY

2. INFORMATION WE COLLECT

We collect only the information necessary to provide our services, process orders, and improve your shopping experience.

This may include:

Information you provide directly:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment-related information necessary to complete purchases

Information collected automatically:

  • IP address
  • Device information
  • Browser type
  • Website usage and browsing activity
  • Cookies and similar technologies

3. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Process and fulfill orders
  • Process payments securely
  • Send order confirmations, updates, and shipping notifications
  • Provide customer support
  • Improve our website, products, and services
  • Send promotional communications when you have opted in to receive them

4. SHARING OF INFORMATION

Anna d’Oro does not sell, rent, or trade personal information.

We may share information only with:

  • Payment processors
  • Shipping carriers
  • Service providers necessary for operating our business
  • Government authorities or legal entities when required by law

5. DATA SECURITY

We implement reasonable technical and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we take security seriously, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to improve functionality, personalize your experience, and analyze website traffic.

You may control or disable cookies through your browser settings. Please note that certain features of the website may not function properly if cookies are disabled.

7. YOUR PRIVACY RIGHTS

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Request data portability
  • Withdraw previously granted consent for marketing communications

To exercise any of these rights, please contact us at:

Email: annadorocontato@gmail.com

8. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

TERMS OF USE

9. BUSINESS INFORMATION

Store Name: Anna d’Oro

Customer Support Email: annadorocontato@gmail.com

Customer Service: Online support only

Additional business information is maintained in accordance with applicable legal and regulatory requirements.

10. USE OF THE WEBSITE

By using this website, you agree to:

  • Provide accurate and current information when making purchases
  • Use the website only for lawful purposes
  • Respect all intellectual property rights associated with the website and its content

Anna d’Oro reserves the right to suspend access, cancel orders, or restrict services in cases of misuse, fraud, or violations of these Terms.

11. PRODUCTS AND SERVICES

Product availability is subject to change without notice.

We strive to display product colors, images, and descriptions as accurately as possible; however, actual products may vary slightly due to screen settings, manufacturing differences, or product updates.

12. PRICING AND PAYMENTS

All prices displayed on the website are listed in U.S. Dollars (USD) unless otherwise stated.

Prices, promotions, and product availability may change without prior notice.

Payments are processed through secure third-party payment providers. Anna d’Oro does not store complete credit card information on its servers.

13. SHIPPING

Shipping times are estimates and may vary based on destination, carrier performance, weather conditions, or other factors outside our control.

Anna d’Oro is not responsible for delays caused by shipping carriers or circumstances beyond our reasonable control.

14. RETURNS AND EXCHANGES

We want you to be satisfied with your purchase.

Customers may request a return or exchange within 15 calendar days of delivery, provided the item is unused, in its original condition, and returned with original packaging.

Additional return instructions may be outlined in our separate Return Policy.

15. INTELLECTUAL PROPERTY

All content on this website—including text, graphics, logos, images, product descriptions, and website design—is the property of Anna d’Oro and is protected by applicable intellectual property laws.

No content may be reproduced, distributed, or used without prior written permission.

16. CHANGES TO THESE TERMS

Anna d’Oro reserves the right to modify these Terms of Use at any time.

Any changes become effective immediately upon posting to the website.

Last Updated: June 10, 2026